Dallin Hardy
I have bought several rings at The Jeweler's Bench in Provo: my wife's engagement ring, my wedding ring, and my replacement wedding ring after I lost the first one (no one's fault but my own). I have had excellent service and great prices every time. I like the fact that Dan is a true artisan and not just a salesman...and yet he is also a salesman of the very best kind. For my last purchase I stopped in a few minutes before closing just to see what he had and he took the time after hours to serve me. He didn't have exactly what I wanted in stock, but he was such an attentive listener and so non-assuming and not pushy that I was able to comfortably talk my way through all my indecision until I knew exactly what I wanted...and then he helped me find the right ring in a supplier catalog. Next, since I now live out of town, he arranged to mail the ring to me (insured, of course) and sent me the tracking number by email. Finally, to top off an already great experience, when the tracking showed delivered but he hadn't heard from me, he called to make sure the ring truly had arrived safely to me and that I was satisfied with it. Yes, Dan, the ring is perfect and your service was unparalleled. Solid five stars.
Wednesday, April 10, 2019