Ann and Chuck

Experienced, professional and technically knowledgeable. That is how we would describe Rick who designed the perfect stair lift solution for our challenging project. You can feel comfortable knowing your install is in good hands.

Sunday, July 12, 2020

Paul Englund

5 star

Thursday, October 8, 2020

HJ Walker

Rick does a great job with customer service. My mom is very happy with her stair lift and surprsingly, she said it looks great in her condo. Worth every penny if it prevents one fall down the steps.

Wednesday, January 13, 2021

Jacob Ruimerman

Making the wrong purchase can be a disaster. Rick came to the rescue Over the past 13 months my 93 year old neighbor has been living with incredible stress. She was sold an outdoor stairlift from a company on the internet that totally did not meet her needs. What she was told about the product and what she received was a disaster. She lives in a second-floor condo with outside stairs. Instead of a single lift, they put in two separate lifts so she had to get off the first lift and walk to the other. They also charged her over $16,600 which is double of what it should have been. Worse, they hard wired it to her condo with no battery backup! We live in Naples where thunderstorms and hurricanes make periodic power outages a certainty. Problems began almost immediately. For over a year they struggled to get the chairlifts to work properly. Half of the time when the lifts failed, they said they would show up but didn’t; leaving her stranded trying to navigate the stairs. I was so appalled with the poor quality and excessive price I got involved. We found a local supplier who was able to help. Rick, the owner of Stairlift of Southwest Florida, Fort Myers and his team helped us out of a terrible situation. Not only did they help in getting her money back, they also put in a beautiful curved, battery operated stairlift that covers both sets of stairs and doesn’t break down. My neighbor now feels safe and sleeps at night without worry. I’m so grateful for what they did it is hard to express my feelings.

Wednesday, June 1, 2022

Rob Hill

Rick is simply the best. I had originally contacted him regarding a stairlift for our parents to be able to once again access the second floor condo where my wife and I reside. He gave a professional evaluation and competitive price. When it turned out that I had an emergency medical situation that required a lift right away, he immediately went to work to make it happen. We are very pleased with our new Pilot lift and even more impressed with Rick and his team's compassion and dedication. Highly recommended!

Thursday, January 20, 2022

Karen Desrochers

Couldn't be more please with the service provided by Rick and his company. We were in a bind and needed a chair lift ASAP. Rick came out went over everything, and scheduled the install date. Everything went well with the installation and we were up and running on date promised. So pleased to work with a local company that I know will provide good service on our lift if ever need. Thank you to Rick and his crew!

Friday, May 21, 2021

Edward Nosal

May 26, 2020 My name is Tony Schneider. I live in Bonita Springs, Florida. I asked Ed Nosal to send this review in for me as I do not have a computer. Through an injury I needed a hip replacement. After surgery I knew I would not be able to get into my home. We did not have much time to plan. My son wanted to find someone local that would be able to put in a stairlift ASAP. Mike found Rick, the owner of Stairlifts of Southwest Florida. The company was wonderful, they arranged to put the lift in the next week. It works great. It's hard to explain how much I appreciated the service and compassion they gave me.

Sunday, May 31, 2020

Jeffrey Miller

Trustworthy, reputable, caring. Stairlifts of Southwest Florida is a great company!

Tuesday, December 10, 2019

Richard Massie

Amazing product. Amazing service and great price! The owner Rick is hands on and has many years of experience. He was a pleasure so deal with.

Tuesday, December 7, 2021

Sam Licavoli

I had a stairlift installed for my sister-in-law. There are 20 stare 20 stairs in the condo and they straight up and down, so if you ever take a tumble so they are a long way down. The actual installation was one day. From the time I talked to Rick to the it was installed was a week, which I thought was pretty damn good. I got a lot of quotes and none were close to him. He kept his word when he said he would be there, and he was. I was impressed with how quickly the lift was installed and how easily the process went.
Bonita Springs, Florida

Wednesday, May 6, 2020

Linda D

have been dealing with Rick and his company since October of 2016. They have always been there when I needed them. Prior to the Coronavirus 19, our home was repainted, and I asked Rick if he could help me again. He said sure. His crew dismantled my lift ,made arrangements with a local powder coater, and repainted to match the new décor.  Another fine job by a trusted company. In July 2018, The Fort Myers Press interviewed me, and this is what they reported: I did not want to leave the home I’ve lived in for 22 years, but the steps to my second-story condo in Pelican Landing were very steep, making it difficult for me to lug anything up and down those steps.  As a result, what I did instead, was to start researching stair lifts. For a while, I didn’t think it was possible as my staircase is quite narrow and the first companies that I’d contacted said it was impossible to create a rail that would be thin enough to be installed against that wall.  I was referred to Stair lifts of Southwest Florida.  Rick came over and looked and said: “I can do it.” I could not have done it if I had not found Rick.” After Hurricane Irma, we lost power, but the backup battery got us through. I did not think it had that power, but it was amazing. Linda D.  (Pelican Landing, Bonita Springs)

Thursday, August 6, 2020

marc huyck

Sunday, October 18, 2020

teryl bramow

I had the opportunity to work with Rick Headely owner of Headely Home Care medical supply. Over the 34 years I was employed I watched the company grow from one small store front to seven locations employing 125 employees . Headley Homecare was the premier dealer of critical respiratory and high end wheelchairs in the state of wisconsin.When it came to customer and referral relations Rick was always very demanding' He would always say,if you dont think our customers are vital and try working without them" which got us through extremely competitive times. I was extremely fortunate to work with Rick and experience the growth of the company,Thank you so much , Bruce Bramow

Tuesday, July 14, 2020

Bruce Bramow

I had the opportunity to work with Rick Headely owner of Headley Home Care medical supply.Over the 34 years I was employed, I watched the company grow from one small storefront to seven locations employing 125 employees. Headley Homecare was the premier dealer of critical respiratory and High end wheelchairsin the state of Wisconsin.When it came tocustomer and referrals relations Rick was always very demanding'He would always say,If you dont thinkour customers are vitaltry working without them"which got us through extremely competitive times.I was evtremely fortunate to work with Rick and experience the growth of the company.I Thank you so much-Bruce

Monday, July 13, 2020

Harriet Eddlemon

Stairlifts of SW Florida installed a custom stairlift which performs beautifully. The process of ordering was efficient and the product was installed in a timely manner. Both Rick and Eric answered all my questions and concerns and were easy and pleasant to work with.

Monday, March 28, 2022

Cheryl Wilcox

Did a fantastic job.

Tuesday, October 6, 2020

Susan Sweet

my experience with Rick and his team couldn't have been more professional and communicative. It was a joy to do business with them

Friday, February 26, 2021

Ruth Klein

Rick to the Rescue After learning that the company that originally installed our chair lift sold the business and no longer did repairs and or maintenance, my daughter went on the hunt. Luckily she found Stairlifts of Southwest FL., Rick, the Owner with 45 years of experience Luckily she found Stairlifts of Southwest, FL. Although Rick did not install this unit he was bound and determined to figure out what the problem was and that is exactly what he did. He is quite the perfectionist and his professionalism most impressive, he is quite the gem, great find!

Thursday, July 9, 2020

Victoria Loft

Oh my gosh. I want to express how completely satisfied I am with your company. My parents passed away and we hadn't used the lift in quite a while and couldn't get it to turn on. I looked in my phone for your contact info and reached out to you and even after not hearing from us in 5 yrs. Rick came to our rescue. Thank you rick for everything.

Wednesday, July 22, 2020

Thomas Kern

We’re very happy with both the choice of chair lift and company. Each person we interacted with was professional and knowledgeable.
Our only regret is having put the purchase off as long as we did!

Friday, May 20, 2022

Steve Marley

Stairlifts of SW Florida, LLC. completed our exterior curved Pilot stairlift a few hours ago. The Owner Rick Headley took the time to make sure that we were completely satisfied with his stairlift recommendation. When I met Rick I could tell he deeply cared about the needs of others. He went above and beyond my expectation to provide an interim stairlift rail system when a coating process caused a delay with some of the components. The interim installation was his idea in case my father was able to travel to his home in Florida, earlier than expected. He has been in rehab from a health issue. He provided the final installation expeditiously. The Pilot stairlift system is very well built and fits nicely in a very tight space on our exterior stairs. It is also very quiet and has voice technology to assist the rider. We have 3 charging locations, the top of the stairs, the landing, the bottom of the flight of stairs. He gave my parents a means to enjoy additional Florida Sunshine with two remotes! Our family appreciates your hands on approach to business and the Pilot exterior curved stairlift solution provided. Thank you!

Wednesday, January 19, 2022

emilia secchiano

Rick went above and beyond to help my mother with her chairlift. When my mothers chairlift broke and she was trapped in her apartment Rick made sure to to figure out the problem in a fast and efficient way. I would highly recommend Stairlifts of SWFL

Saturday, March 6, 2021

Karl Klemm

I’ve known Rick Headley for just over three years. I own Bonita Electronics and at times have assisted Stair lifts of Southwest Florida on installations and repairs of numerous multi manufacturer stair lifts. Bruno, Acorn, Stannah etc. Stair Lifts of South West Florida has a passion for local customer service, timely installations and repairs. They demand the same of their employees.

Monday, May 4, 2020

Carol Bellis

Eric was my angel….I needed stairlift asap for my 91 yo Dad who has many serious health issues and he did everything possible to make it happen. God bless him ❤️

Thursday, March 24, 2022

Linda Dorso

I didn’t want to leave the home I lived in for 22 years, but the steps to my second story condo in Pelican Landing were very steep, making it difficult for me to carry anything up and down those steps. As a result, what I did instead was start to research stairlifts. For a while I didn’t think it was possible as my staircase is quite narrow and the first companies that I contacted said that it was impossible to create a rail that would be thin enough against the wall. I was referred to Stairlifts of Southwest Florida. Rick came over, looked and said, “I can do it.” I could not have done it if I had not found Rick. After Hurricane Irma we lost power, but the backup battery got us through. I didn’t think it had that power, but it was amazing.
Pelican Landing, Bonita Springs

Wednesday, May 6, 2020

julee arnold

My mother had hip surgery and the outcome was a bit worse than we had anticipated so we needed a stairlift very soon. Upon reading reviews about different companies, I noticed that Stair Lifts of Southwest Florida had several reviews that mentioned one person /owner (Rick) who dealt with customers and any customer concerns. I wanted to deal with a local company who cared about its customer service and would also provide maintenance in the future as well. When I called for a consultation, Rick was able to come to my mother's home in Fort Myers the same day. Rick was an absolute gem to work with as well as Eric who installed our lift. Another plus was that the company who built the stair lift had a location in Fort Myers and since we only needed a lift with a straight run that did not have any curves, we were able to have it installed the next day. All of my questions and concerns were addressed and I would highly recommend this company. They are caring and compassionate and take pride in their work. It was refreshing to find a local company that was reliable and dependable. Thank you!

Sunday, October 17, 2021

Ron Ziegler

I had the opportunity to use Stairlifts of SW Florida to install a lift for a 78 year old friend of mine who is confined to a wheelchair due to polio. They did an excellent job of installing the lift at a good price and delivered on time installation. I would highly recommend them if you need to have a lift installed.

Saturday, May 30, 2020

carrie masci

We called Rick on a weekend, and he immediately understood the urgency of our request to have a lift installed ASAP. Four days later the lift was done, great job !! Big thanks to Stairlifts of SW Florida !

Friday, May 22, 2020

Penny and John Green

Apart from an “out of their control” delay in obtaining our stair lift, Stairlifts of Southwest Florida did a terrific job. It works like a charm, and extremely functional. It even looks nice! Thank you Rick and Eric for a job well done!

Tuesday, December 21, 2021

Carol Bellis

Thank you both Eric and Rick so very much for getting the stairlifts in as soon as possible for my elderly father. Eric made sure we had the lifts ready and installed before my father moved in with us after surgery. I am eternally grateful for your kind and professional service!

Tuesday, March 29, 2022

David F

They met all my expectations. Very professional. Knew exactly what they were doing.

Wednesday, May 18, 2022

Terri Headley

Wednesday, June 24, 2020

Kathleen Cullen

Want someone you can trust to go above and beyond call Rick . He saved my 93 yro neighbor from a disastrous situation who was suffering with a competitors lift that kept breaking down leaving her stranded on the stairs and replaced it with a high quality outside circular lift that gives her peace of mind and a secure ride up two flights of stairs

Saturday, January 22, 2022

Donna Hasselbeck

We met with Rick to gather information about installing a chair lift and he was prompt, professional and answered all our questions. We are in the install process now. Highly recommend Stairlifts of Southwest Florida.

Tuesday, February 23, 2021

Arlene Moshfeghi

We were more than satisfied with our chair lift and with Rick and his crew that did the installation We had this installed during the pandemic and everyone wore a mask and were very careful.. I feel that we made an excellent choice to get Rick to do this job because our staircase is very complicated with 3 landings! They did an excellent job and the rails blend in perfectly! We know that we can rely on Rick for excellent service in the future.

Thursday, December 24, 2020

Dotty Brown

Estero, Florida
I got my first lift in 2011 when my husband was ill. Now I use the lift to bring heavy groceries upstairs. After Hurricane Irma, my lift was damaged, but working with Rick from Stairlifts of Southwest Florida, I was able to have my insurance replace it. “That was extremely unusual, as insurance normally refuses to pay for lifts, but Dotty is a persistent and persuasive person,” said Rick.

Wednesday, May 6, 2020

Ron Z

I had the opportunity to use Stairlifts of Southwest Florida to install a lift for a friend of mine who is a polio survivor and has been in a wheelchair for over 50 years due to her paralysis from the waist down. Rick and his crew did an excellent job of installing the lift in a timely and professional manner. They have also been extremely reliable in any service needs that come up. I would highly recommend them to anyone needing a lift and I would use them again without question.

Wednesday, May 6, 2020

Mark T - Sanibel, FL

Rick the owner of "Stairlifts of SWFL" is extremely dedicated to making sure his customers are pleased with not only the product, but also the service they receive. He personally took the time to sit down with us after my mom had a heart attack, to go over what our needs were and what product and set up would work best in our home. He never tried to "up sell" us on a more expensive lift and provided us exactly with what we were looking for. In fact, he suggested cost saving options and we ended up with an excellent set up and a very high quality product. When my mom was to be discharged from her rehabilitation, Rick worked over the weekend to make sure the lift was installed and working properly prior to her coming home. Three months after installation there was a very slight noise (mechanical) issue. Rick and "Stairlifts of SWFL" were the next day fixed it right away (no charge). You can't ask for more than that! I am very glad we choose Rick and "Stairlifts of SWFL" and would definitely recommend them to others.

Wednesday, March 3, 2021

Roy & Kathy O

Recently we moved from Virginia to Fort Myers and bought a home which requires a stair lift. After the interview and receiving quotes from three vendors we selected Rick of Stairlifts of South West Florida despite them not having the lowest price. The sales rep was more knowledgeable which allowed him to properly assess our physical requirements and select the right product. Finally having local service and the ability to have our lift installed within seven days made our choice easy. Thank you for the prompt and efficient service. .,
Lehigh Acres, Florida

Wednesday, May 6, 2020

Viv Radigan

It was imperative that somehow we got our 95 yr. old Mom's Handicare stairlift operational after not using it for over a year due to the pandemic! Rick and Joe of Stairlifts of Southwest Florida came to the rescue! Rick made contact with us at the request of the Manufacturer and subsequently the appt. and repair was expedited due to Rick's efforts - they are both truly caring and personable individuals! We so appreciate how they helped us! I would highly recommend this company's services.

Tuesday, July 20, 2021

Karen walker

It sure is a pleasure to have the lift.
Everyone very knowledgeable and helpful

Friday, January 15, 2021

Gudrun Wallace

Excellent service

Saturday, April 24, 2021

Marie Mele

Thursday, July 8, 2021

Carrie Masci

We called Rick on a weekend to inquire about having a stairlift installed the following week.
He understood our urgent need and made it happen. Four days later he completed the install and did an excellent job. We highly recommend Stairlifts of SW Florida, dependable and competitive !

Friday, May 22, 2020

trish riddell

Getting to know the products from Rick Headley of stairlifts of South West floridsuch as straight chair lift curved stair lifts, outdoors stair lifts and Ada pool lifts along with Preventative Maintenance plan. Has been a real pleasure. I highly recommend Rick Headley and his team of Stairlifts of SWFL

Thursday, April 21, 2022

ERN

Rick is very reliable.

Saturday, May 23, 2020

Mark Tesoro

Rick the owner of "Stairlifts of SW FL" is extremely dedicated to making sure his customers are pleased with not only the product, but also the service they receive. He personally took the time to sit down with us after my mom had a heart attack, to go over what our needs were and what product and set up would work best in our home. He never tried to "up sell" us on a more expensive lift and provided us exactly what we were looking for. In fact, he suggested cost saving options and we ended up with an excellent set up and a very high quality product. When my mom was to be discharged from her rehabilitation, Rick worked over the weekend to make sure the lift was installed and working properly prior to her coming home. Three months after installation there was a very slight noise (mechanical) issue. Rick and "Stairlifts of SW FL" were the next day fixed it right away (no charge). You can't ask for more than that! I am very glad we choose Rick and "Stairlifts of SW FL" and would definitely recommend them to others.

Friday, May 29, 2020